Unlocking growth, together
Because steering logistics towards growth starts by removing the barriers that stand in your way to take your business forward, Viaservice developed the Container Guarantee: a business-friendly solution that enables you to waive container deposits and free your company from cashflow and administrative burdens.





We take care of your cashflow. So you can take care of your growth.
As a clearing agent, freight-forwarder or shipper, you face challenges related to container deposits: cashflow, high cost of deposit that lowers competitiveness, loss of business opportunities, administrative burdens, paperwork… These weigh on your company’s capabilities, depriving you from the resources needed to seize business opportunities and limiting your growth.
Our solution? A business-friendly alternative to container deposits, endorsed and recognized by all shipping and logistics stakeholders in East Africa.

A Container Guarantee to remove container deposits, improve your logistics operations and containers’ profitability.
By availing the Container Guarantee to your customers instead of the cash deposit, you improve your risk management, simplify your logistics operation and increase your container turnaround. As a shipping line, you face multiple challenges with container deposits. The deposit is hardly sufficient to cover the container value and arising obligations, it is ineffective when it comes to recovering bad debts, it increases administrative work… The result: insufficient cover for your risk exposure and laborious administration.
Our solution? The Container Guarantee allows you to benefit from a game-changing solution to container deposits, recognized by shipping lines, endorsed by shipping lines and logistics stakeholders in East Africa.

Waive administrative burdens
Eliminate bad debts, smooth administration and improve your customers’ experience. The Container Guarantee advances payments of all obligations linked to containers (damage, demurrage, total loss) on behalf of the Guarantees users, on a reimbursement basis.
Waive administrative burdens
Eliminate bad debts, smooth administration and improve your customers’ experience. The Container Guarantee advances payments of all obligations linked to containers (damage, demurrage, total loss) on behalf of the Guarantees users, on a reimbursement basis.

Shipping lines



By reducing the overall cost
of releasing container,
the Container Guarantee helps
you improve your cashflow.


By removing the administrative
and financial hurdles of the deposit,
the Container Guarantee helps you achieve faster container releases.

Clearing agents

Freight-forwarders

Shippers
A business friendly alternative to deposit
With Container Guarantee, you immediately benefit from improved financial resources and operational efficiencies. Only pay a small service fee instead of the regular container cash deposit required to secure the release of containers.

Four easy steps to become a guarantee user






For CFA’s and Shippers
Viaservice issues a Container Guarantee upon payment of a nominal non-refundable service fee that allows you to release your containers without the cash container deposit usually required by shipping lines to secure containers.

For Shipping Lines
For every bill of lading under Container Guarantee, Viaservice protects you so that you no longer require the usual cash deposit to release the containers to approved clearing and forwarding agent and shippers.


We only innovate with purpose
As a true industry champion, developed by and for its stakeholders, we are committed to transform the transportation and logistics industry, developping the financial and digital solutions it needs to remove barriers to trade and accelerate growth.

Unlocking growth by creating bridges
As a true industry partner, with operations in both Europe and Africa we relentlessly work towards a shared ambition: unlocking growth, by putting solutions in place that not only reconcile supply chain stakeholders’ needs, but create trust and best practices that work for all.

We’re here, anytime needed
We ease the management and monitoring of each of your transactions thanks to our online
platform, but we make sure that our team members on-site (read: real humans) are by your side, anytime, anywhere needed, to guide you and help you make the most of the Viaservice solutions.
Committed to the growth of the East African logistics industry
Viaservice Limited is a subsidiary of Swiss based company Viatrans-SA, committed to provide innovative digital and financial solutions to facilitate fast-growing economies’ logistics and transportation industry.
Established in 2018 in Tanzania, Viaservice Limited deployed its first product in 2019, the Container Guarantee.
By eliminating container deposits, the Container Guarantee aims to adress one of supply chain stakeholders’ major barrier to trade and create trust and best practices that work for everyone. To ensure the sustainability and integrity of our solution in empowering the local and regional shipping and logistics industry, it has been developed in partnership with key industry players, such as the Tanzania Freight Forwarders Association (TAFFA) and the Federation of East African Freight Forwarders Associations (FEAFFA) and global shipping lines.


Willing to get on board?
We’re here.